New Franchisee Training
(80 Hours)
Welcome to the Tropical Family!!!
The goal during your 80 hours of training is to train you on how to operate and manage your franchise according to TSC Corporate Standards.
Be prepared; During this training period, you will ACTUALLY WORK!!!
You will learn all the stations, becoming as proficient as possible on each station,
and while also learning how to manage and maintain your cafe to The Brand Standard.
The address where training will take place is:
4919 Flat Shoals Parkway, Suite 212
Decatur, GA 30034
The cost of training is $1,500 for the first person and $750 for each additional person.
The initial payment of $1,500 will be made when you secure your training start date.
Payment for additional trainees is due upon arrival on the first day.
***Maximum 4 Trainees Per Booking!***
You will accumulate 80 hours of training.
We can create a custom training schedule for you as needed.
However, the typical training schedule for new owners of Tropical Smoothie Cafe is as follows:
WEEK 1
Day 1: Monday: 6:30 am - 2:30 pm ( 8 hours)
Overview/Complete detailed walk-thru of Cafe
Introduction to the 4 Primary Stations
Introduction to Prep
Get familiar with the team/trainers
Begin training on Food Make
Q&A / Recap
Day 2: Tueday 6:30 am - 2:30 pm (8 hours)
Opening the Cafe
Begin training on Food Finish
Prep
Inventory
Phoenix Order
Receiving Sysco Delivery
Q&A / Recap
Day 3: Wednesday 6:30 am - 2:30 pm (8 hours)
Open the Cafe
Smoothie Build and Blend
Blender components and upkeep
Blender breakdown and care
Ice Bin Care
Water Tower / Water filter system
Prep Station
Q&A / Recap
Day 4: Thursday 6:30 am - 2:30 pm (8 hours)
Inventory
Sysco Order
Train on POS system
Par Brink
Q&A / Recap
Day 5: Friday 6:30 am - 2:30 pm (8 hours)
Prep
Slaw
Pineapple Salsa
Potatoes
Corn
Pickled Onion
Station refresher (Only if we need to revisit a station)
POS
Q&A / Recap
WEEK 2
Day 6: Monday 11:30 am - 9:30pm (10 hours)
Work a station and prep
Q&A / Recap
Day 7: Tuesday 11:00 am - 7:00 pm (10 hours)
Work a different station and prep
Q&A / Recap
Day 8: Wednesday 7:00 am - 5:00 pm (10 hours)
Lead the shift
Q&A / Recap
Day 9: Thursday 7:00 am - 5:00 pm (10 hours)
Brand updates - Troplife
Emergency Closure - Troplife
Vendor List
Promo - Troplife
Q&A / Recap
Administrative Tasks
Synergysuite (scheduling, cash management, employee enrollment)
Payroll/Benefits
CapGemini/Cafe Tech Support
Troplife
Cash Management (Tils, Drops, Safe)
Close the Café
UMI
Icebox
Converge
Payments Insider
Q&A / Recap
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We will also send you several templates, and share some of our Best Practices and recommendations such as:
Sample Employee Handbook
Express Prep Cards
Easiest way to cleaning your printers
Where to get long handle 9cc spoons
Why you should purchase an extra speaker for your KDS @ Finish
Why you should purchase a Door Chime
Health Inspection Tips
Catering (EzCater)
…plus more!
Should you have any questions, feel free to contact us at info@ten13group.com.
To book your training start date, click here.